VybeOffice
The Total Online Office
All in One Place - Accessible from Everywhere
Digital Preparedness
Introductions
Business Name
Your Name
Contact email
Contact phone number
Business Type
-- Select --
Sole Proprietorship
Corporation
Partnership
Cooperative
What year was your business established?
Plans for the next 12 months?
-- Select --
Expand
Hire new staff
Industry Description
-- Select --
Construction
Corporate Management
Durable Manufacturing
Finance and Insurance
Health/Social Care
Mining
Retail Trade
Real Estate, Renting & Leasing
State & Local Government
Wholesale Trade
Personal Services
Restaurant
Food Processing
Transportation
Other
If you have selected "Other", please provide details.
General business description
What makes your business unique?
Getting Found
Website address
What email address do clients use?
Where is your company listed online?
Google My Business
411.ca
Other
Facebook
LinkedIn
Pintrest
Instagram
Provide any other source where your company is listed
1.
2.
3.
4.
Building website presence
Do you use video or animated graphics?
Yes
No
Is the website mobile friendly?
Yes
No
Does the website utilize website analytic to make informed business decisions?
Yes
No
Does the business employ google reviews?
Yes
No
Does the website have search engine optimization (SEO)?
Yes
No
Is new content published regularly?
Yes
No
Does the site have CMS (Content Management System)?
Yes
No
If you have answered yes, please provide details.
Does the business use search engine marketing, (such as google Ad words, etc...)?
Yes
No
If you have answered yes, please provide details.
Engaging your customers
Is social media monitoring software being utilized which listens to the audience & collects feedback?
Yes
No
If you have answered yes, please provide details.
Does the business offer any loyalty programs?
Yes
No
If you have answered yes, please provide details.
Do you use a mailing list?
Yes
No
If you have answered yes, please provide details.
Does the business use email marketing to attract customers?
?
Example: E-newsletters, Special offers.
Yes
No
If you have answered yes, please provide details.
Does the business have a digital marketing strategy?
Yes
No
If you have answered yes, please provide details.
What social media networks does the business advertise on? (Past & current)
Making money with E-commerce
Does the business sell products online?
Yes
No
If yes, What are your biggest challenges with e-commerce?
Where do you currently ship to?
Does the business have a Customer Relationship Management System (CRM) to manage customer base?
Yes
No
If you have answered yes, please provide details.
Does the business utilize market research tools to understand the business & gain competitive advantage?
?
Example: Mastercard local market intelligence.
Yes
No
If you have answered yes, please provide details.
Does the service offer online reservations?
Yes
No
If you have answered yes, please provide details.
Is there a marketing strategy that connects your offline and online channels?
Yes
No
If you have answered yes, please provide details.
Managing your operations
Is the point of sale system used for day to day management of your business?
Yes
No
If you have answered yes, please provide details.
Does the business have payment processing to accept credit, debit or mobile payments?
Yes
No
If you have answered yes, please provide details.
Does the business have internet?
Yes
No
If you have answered yes, please specify internet provider.
Does the business offer free internet for customers?
Yes
No
Does the business use online tools to run the business?
?
Example: Microsoft office 365.
Yes
No
If you have answered yes, please provide details.
Does the business employ security, firewall protection or backup?
Yes
No
If you have answered yes, please provide details.
Do you use a digital inventory system to track stock?
Yes
No
If you have answered yes, please provide details.
Does the business use financial software or online services to track and manage spending & profits?
Yes
No
If you have answered yes, please provide details.
Where are your electronic documents stored?
What devices are you using for managing your business?
?
Example: (computer, smart phone, etc) list all them.
Your Competition
Who are your top 3 competitors
What do they do differently/better than you?
